Contact & Support

Welcome TV is run by Wasim Iqbal, a sole proprietor in India.

Business address: DLF Cyber City, Gurugram, Haryana 122002, India
Email (support and billing): support@getwelcometv.com
WhatsApp (Pro hosts): sign in and open Help in the dashboard for our WhatsApp support line.
Hours: Monday to Saturday, 10:00–18:00 IST. We reply to emails within 1 working day.

Signed-in hosts: use Help in the dashboard: it shows the fastest way to reach us for your plan.

New to Welcome TV? Send us an enquiry from the home page and we will help you set up your first TV.

Privacy and data requests / Grievance Officer: Shoaib Khan, support@getwelcometv.com, DLF Cyber City, Gurugram, Haryana 122002, India. See our Privacy Policy.

Delete your account: getwelcometv.com/delete-account

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